Privacy Policy

1. What Information Do We Collect?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses
• Usernames
• Passwords
• Contact preferences
• Billing addresses
• Payment information

Information Automatically Collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Service.

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name and identifier
• Country and location
• Information about how and when you use our Service
• Other technical information

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Service, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Service, including:

• To facilitate account creation and authentication and otherwise manage user accounts
• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support to users
• To send administrative information to you, such as changes to our terms, conditions, and policies
• To fulfill and manage your orders, payments, returns, and exchanges made through the Service
• To enable user-to-user communications with each user's consent
• To request feedback and to contact you about your use of our Service
• To send you marketing and promotional communications (with your consent where required)
• To protect our Service through fraud detection and prevention
• To comply with our legal obligations and protect our rights
• To train and improve our AI models that power the Service

3. When and With Whom Do We Share Your Information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
• AI Service Providers. We use third-party AI services to power our design platform. Your design inputs and outputs may be processed by these services.
• Payment Processors. We share payment information with payment processors to facilitate transactions.
• Legal Requirements. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Do We Use Cookies and Other Tracking Technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Service. Some online tracking technologies help us maintain the security of our Service and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

5. Do We Offer Artificial Intelligence-Based Products?

In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Service, we offer AI-powered jewelry design and visualization tools. We use third-party AI service providers to process your design inputs and generate outputs. When you use these features:

• Your text prompts and design inputs are processed by AI models
• Generated designs and outputs are stored in your account
• We may use anonymized data to improve our AI models
• We implement safeguards to prevent misuse of AI-generated content

6. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information from Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Service, you represent that you are at least 18 years old.

9. What Are Your Privacy Rights?

In short: Depending on your location, you may have certain rights regarding your personal information.

In some regions (like the EEA, UK, and Switzerland), you have rights that allow you greater access to and control over your personal information. You may:

• Request access to and obtain a copy of your personal information
• Request correction or deletion of your personal information
• Object to or restrict the processing of your personal information
• Request portability of your personal information
• Withdraw your consent at any time

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging in to your account settings and updating your user account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

10. Do We Make Updates to This Policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the date. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.

11. How Can You Contact Us?

If you have questions or comments about this Privacy Policy, you may contact us at:

How Can You Review, Update, or Delete Your Data?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To make such a request, please contact us at privacy@tashvi.ai.